Privacy Policy

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At Grandway Trading Group Ltd, we are committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you interact with our business.

We may collect and process the following data:

• Personal details such as name, email address, phone number, and business information 
• Information provided through contact forms, enquiries, or orders 
• Website usage data, including IP address, browser type, and pages visited (via cookies or analytics tools) 

We use your information to:

• Respond to enquiries and provide customer support 
• Process orders and manage business relationships 
• Improve our products, services, and website experience 
• Send relevant business communications (only where permitted) 

We do not sell or rent your personal data. We may share your information with trusted third parties only where necessary, such as:

• Delivery and logistics partners 
• Payment processors 
• IT and website service providers 

All third parties are required to handle your data securely and in accordance with applicable laws.

We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Under UK data protection laws, you have the right to:

• Access the personal data we hold about you 
• Request correction of inaccurate information 
• Request deletion of your data (where applicable) 
• Object to or restrict certain processing 

To exercise these rights, please contact us using the details below.

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